Email trade and service enquiries directly
For quotations, stock checks and service bookings, email trade@airconwarehouse.co.za. We handle wall splits, cassettes and portable units from our Mbombela base, with installation coverage across White River, Hazyview, Klerksdorp, Potchefstroom and Rustenburg. If you need a unit replaced before summer heat sets in, send the site details and we will advise the right size and install route.
To speed up a reply, include the suburb, building type and whether the work is for a home, office, shop or small factory. A short note with photos or measurements helps us price accurately first time, no back and forth.
- Sales and trade pricing enquiries
- Installation requests and replacement units
- Service, fault finding and gas top-up bookings
- Commissioning and deep cleaning jobs
Areas we cover from Mbombela to North West
We are based in Mbombela and work across the Lowveld and North West. That includes Mbombela itself, White River, Hazyview, Klerksdorp, Potchefstroom and Rustenburg, with travel arranged around site access and the size of the job. For larger commercial jobs, we can schedule visits around tenant hours and municipal access rules if the building needs them.
Coastal-style humidity is not the issue here, but summer heat and dust are, especially in busy retail spaces and workshops. If your system is struggling, let us know whether it is a new fitment, a unit swap or a fault that needs attention.
Response times for quotes and urgent breakdowns
Most email enquiries are handled during the same working day, and many simple stock questions get a reply much faster. For installations and servicing in Mbombela, White River and nearby areas, we often arrange an assessment within 24 to 48 hours. In Klerksdorp, Potchefstroom and Rustenburg, timing depends on the route and whether parts or extra labour are needed.
If you are facing a breakdown during load-shedding or after a power surge, mention that in the subject line. It helps us prioritise the call-out and check whether the issue is likely to be a control fault, gas loss or a deeper electrical problem.
What to include in your email
The more detail you send, the quicker we can quote and book the work. Please include:
- Your name and business name if it is for a site
- Town or suburb and best access point
- Type of unit needed or already installed
- Approximate room size in square metres
- Any photos, measurements or fault notes
If you are replacing an old unit, tell us what is coming out and whether the existing pipework and power supply can stay. That saves time on site and helps avoid surprises at handover.
Meet the team behind the warehouse
Aircon Warehouse was founded in 2018 and is led by Sipho Mandla Nkosi, with support from Annelie van Wyk, Thabo Mokoena, Lerato Molefe, Johan Steyn and Nokuthula Dlamini. Between sales, warehouse control, service coordination and installation planning, we keep the line between quote, stock and site work tight.
Email remains the quickest way to reach us, whether you need a new cassette fitment in Potchefstroom or a portable setup for a shop floor in Mbombela. We aim to answer clearly, price fairly and keep the job moving. That is the way we work, and its what clients come back for.